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Policy + Shipping info

SHIPPING

SHIPPING TO SPAIN

-Regular flat rate shipping: 3€

-Registered shipping (tracking number + insurance): 6€ (You must add this option to your cart)


You will get a notification mail when the order is shipped.


I'm not responsable for any lost or damaged items during shipping. I'm not responsable if the package takes more than usual to arrive or gets lost during shipping.

In case that a package is returned because of an error in the address on the fault of the customer, Llama Viva can not cover the costs of re-shipping item(s). Customers can choose a refund for the cost of the item, or can send a payment for re-shipment of the item(s).


SHIPPING TO EUROPE

-Regular flat rate shipping: 6€

-Registered shipping (tracking number + insurance): 10€ (You must add this option to your cart)


You will get a notification mail when the order is shipped. 


I'm not responsable for any lost or damaged items during shipping. I'm not responsable if the package takes more than usual to arrive or gets lost during shipping. Delivery times to Europe is 1 week, Express Delivery 2-3 days.

In case that a package is returned because of an error in the address on the fault of the customer, Llama Viva can not cover the costs of re-shipping item(s). Customers can choose a refund for the cost of the item, or can send a payment for re-shipment of the item(s).


* Countries included in this group: Albania, Andorra, Armenia, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Island, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldava, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey, United Kingdom.



SHIPPING TO REST OF THE WORLD

-Regular flat rate shipping: 10€

-Registered shipping (tracking number + insurance): 13€ (You must add this option to your cart)


You will get a notification mail when the order is shipped. 


I'm not responsable for any lost or damaged items during shipping. I'm not responsable if the package takes more than usual to arrive or gets lost during shipping. Delivery times are 2-4 weeks.

In case that a package is returned because of an error in the address on the fault of the customer, Llama Viva can not cover the costs of re-shipping item(s). Customers can choose a refund for the cost of the item, or can send a payment for re-shipment of the item(s).


RETURNS

Due to limited stock, items can not be returned or exchanged.



PAYMENT

Currently only Paypal service is accepted. It is possible to pay with credit via Paypal without setting an account.



COPYRIGHT

Purchase of the artwork does not transfer the copyright to the buyer.